Saturday, April 10, 2010

Another 10 Good Lessons

Another 10 Good Lessons for EMR Implementation at Medical Economics

10 lessons form practices - Physicians and practice managers share the best lessons they learned about selecting and adopting and electronic medical record system by Morgan Lewis Jr. Go to - http://digital.modernmedicine.com/nxtbooks/advanstar/medec_20100205/#/36

1. Involve the whole staff
2. Study your workflow
... physicians noticed they had more administrative tasks, such as medication refill or lab work orders. Although it took only a few taps on a tablet, the administrative duties were becoming too intrusive - and an inefficient use of the physicians' time. "We had providers doing a lot of data entry that really should've been delegated to clinical staff." Glennon says. "It took a long time to correct that and engineer it out of or processes."
Glennon set up new protocols at the offices. Routine tasks, such as medication refill phone calls, or referral request updates, went to other clinical staff and were confirmed later by the physicians.

3. Ask for help
4. Consider a patient portal
5. Customize your Notes
6. Consider a digital pen
7. Start with the basics
8. Learn the whole system
9. Go live only when ready
10 Tech support must be accessible.

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