Implementation Change Confusion
Main Points from EMR Implementations Change Workflow
"... if you don’t have an EMR, your current workflow is bound by the paper world in which you now live.
... adding an EMR to the mix provides some new ways to serve patients that were impossible to accomplish in the paper world.
...don’t confuse changes to your workflow with changes to how you treat a patient. "
Actually, how you treat patients is likely to incrementally improve as the possibilities become apparent. To successfully climb a ladder, start with the first rung rather than peering up to the one on the top.
Successful EMR implementation starts at the lower rungs rather than the last one at the top. The lower rungs may look and feel a lot as paper does. The upper ones are not likely to be very similar. But, the key is achievable, non-disruptive elevations of what doctors do best.
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From - http://www.emrandhipaa.com/emr-and-hipaa/2009/09/04/emr-implementations-change-workflow/#comment-120583
"Marty Martin, MEM commented on September 6th, 2009:
Clearly, an EHR presents the potential for many changes to a client’s clinical processes or workflows. However, I suggest that this potential is better described by, “When adopting an EHR the vendor and the client must work together carefully to blend the advantages of the technology with the knowledge of the clinical staff and providers.”
Phrased accordingly, the potential for change is put in a way that recognizes the clear advantages that the EHR will provide, and also recognizes the many, many years of practice knowledge of the client.
To say flatly that workflows must change is not the most strategic way to discuss that potential and can immediately increase the level of fear in a client.
Further, any smart vendor will help their clients understand that the technology is far more flexible that the paper-based environment. Given that flexibility, many things can be customized to adapt to effective workflows that are already in place. That’s not to imply that an EHR simply adapt to inefficient paper-based processes. It does suggest that a smart vendor can help a client make the transition by flexing to the paper-based workflows that are working well."
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